asksam™ is more than a scribe

It’s your AI powered clinical assistant

Trusted by 2M+ users across the globe
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Trusted by 2M+ users across the globe

asksam™ goes beyond what a typical scribe can deliver. While traditional scribes are effective at capturing notes and saving time, asksam™ is built as a true AI clinical assistant. Developed by doctors, it leverages one of the world’s largest proprietary clinical knowledge graphs within a secure, closed-source environment—bringing deeper clinical context, greater reliability, and more comprehensive support to every stage of care.

Common scribe tools can

01

Operates in an open source environment

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Takes notes

03

Generates templates and letters

04

Saves time

asksam™ does all that and more

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Operates in a closed-source architecture

02

Integrates notes into a holistic case file

03

Provides patient specific outputs

04

Provides medically derived suggestions

05

Processes all types of medical documentation

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Acts as your medical encyclopedia

asksam™ supports the entire patient journey

With asksam™, clinicians can confidently move through every stage of care — without the admin overload.

Before the consult

Prep smarter

Quickly review patient history, test results, and letters – all summarised and surfaced in seconds so you walk in prepared.

During the consult

Focus on care

Talk naturally while asksam™ listens, documents, and structures the note in your preferred format – no clicks, no distractions.

After the consult

Close with confidence

Instantly generate referrals, patient handouts, and follow-up tasks. Push everything to the EHR with a single click – and end the day with your notes done.

Why asksam™ is more than a medical scribe

Operates in a closed-sourced architecture

Accesses trusted medical literature

Processes all types of medical data

Provides medically derived suggestions

Provides patient specific outputs

Integrate notes into a holistic case file

Integrates notes into a holistic case file

Leveraging a proprietary Clinical Knowledge Graph

Proprietary architecture

Most AI tools pull from the open internet. asksam™ works differently. It runs on a proprietary, verified clinical knowledge environment built specifically for healthcare. At its core is a purpose-built clinical knowledge graph that brings together medical literature, clinical guidelines, and structured health data into a single connected network. The graph integrates close to 15 million medical concepts and over 188 million relationships, spanning 38 distinct entity types (including genes, proteins, diseases, symptoms, drugs, and clinical trials.

Trained with Australian medical literature

The asksam™ Clinical Knowledge Graph is trained on Australian medical literature and nationally recognised clinical guidelines. This means responses reflect the standards, terminology, and care pathways that Australian healthcare professionals actually use every day. The system is also strengthened by the body of knowledge recommended by the World Health Organisation, including the ICD-11 classification framework.

Hallucination mitigation technology

AI scribes typically use large language models to both reason and respond, which can lead to hallucinations. asksam™ takes a different approach. The clinical knowledge graph acts as the clinical brain, not the LLM. Because reasoning is grounded in a densely connected, validated medical knowledge structure, asksam™ can distinguish between causality and correlation, apply temporal reasoning to track how conditions and treatments evolve, and navigate complex multi-factorial interactions that simpler AI systems often miss.

Leveraging Australian & Global Medical Literature & Guidelines

Cochrane

PubMed

UptoDate

BMJ

RACGP

Nice Guidelines

NHMRC

CINAHL

Scopus

Unlock the power of asksam™

Free

$0 /mo

Subscribe
Perfect for

For those wanting a scribe only

Clinic*

Request quote

Subscribe
Perfect for

For small to medium size clinics

Enterprise

Request quote

Subscribe
Perfect for

For large clinics and hospitals

Scribe Inclusions
Scribe consultations Lorem ipsum dolor sit amet.
Unlimited
Generate notes & documentation Lorem ipsum dolor sit amet.
Unlimited
Document uploads for context Lorem ipsum dolor sit amet.
Unlimited
AI Powered Clinical Assistant Inclusions
Ask Sam anything Lorem ipsum dolor sit amet.
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Patient specific responses Lorem ipsum dolor sit amet.
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Workflow support Lorem ipsum dolor sit amet.
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Instant form & evaluation translation Lorem ipsum dolor sit amet.
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Multiple document upload and transcription Lorem ipsum dolor sit amet.
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Smart patient summaries Lorem ipsum dolor sit amet.
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Treatment plan generations Lorem ipsum dolor sit amet.
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Multi-lingual translations Lorem ipsum dolor sit amet.
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Personalised patient handouts Lorem ipsum dolor sit amet.
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Medical education Lorem ipsum dolor sit amet.
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Drug interactions associations Lorem ipsum dolor sit amet.
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Co-morbidity associations Lorem ipsum dolor sit amet.
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Customised clinic branding Lorem ipsum dolor sit amet.
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Volume based pricing For clinics with more than 3 clinicians. Lorem ipsum dolor sit amet.
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Fully customisable as per your needs Lorem ipsum dolor sit amet.
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Integration with your current EHR Lorem ipsum dolor sit amet.
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Connection to the asksam patient app Lorem ipsum dolor sit amet.
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Free
$0 /mo

For those wanting a scribe only.

Subscribe
Scribe Inclusions
Scribe consultations
Unlimited
Generate notes & documentation
Unlimited
Document uploads for context
Unlimited
AI Assistant Inclusions
Ask Sam anything
-
Patient specific responses
-
Workflow support
-
Instant form & evaluation translation
-
Multiple document upload and transcription
-
Smart patient summaries
-
Treatment plan generations
-
Multi-lingual translations
-
Personalised patient handouts
-
Medical education
-
Drug interactions associations
-
Co-morbidity associations
-
Customised clinic branding
-
Volume based pricing
-
Fully customisable as per your needs
-
Integration with your current EHR
-
Connection to the asksam patient app
-
Clinic*
Request quote

For small to medium size clinics.

Subscribe
Everything in Clinician, plus
Volume based pricing
Included
Enterprise
Request quote

For large clinics and hospitals.

Subscribe
Everything in Clinic*, plus
Fully customisable as per your needs
Included
Integration with your current EHR
Included
Connection to the asksam patient app
Included
Security Assurance: Your data is protected with top-tier security standards, ensuring privacy and compliance at every step.
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Frequently asked questions

Features & Capabilities 

Here are some of the tasks asksam™ can assist with: 

  • Patient note generation (SOAP notes, progress notes, referral letters) 
  • Patient summaries and clinical overviews 
  • Treatment plan drafting 
  • Medication / drug interaction queries specific to individual patient history 
  • Translating handouts or documents into other languages 
  • Form conversion / translation 
  • Uploading documents (imaging, labs, reports) and extracting structured data 
  • Synthesising extensive patient history from uploaded or recorded materials 
  • Knowledge graph usage to explore related evidence and research 
  • Answering general clinical questions within your patient’s context 

Unlike traditional scribes that only transcribe what’s said, asksam™ acts as a true clinical assistant. It not only captures the consultation in real time – it also understands context, organises the patient’s history, interprets medical files, generates letters, translates forms, and even prepares referrals on command. asksam™ helps you prepare before the consult, stay focused during it, and finish your admin faster after it – all without compromising clinical quality.

Because asksam™ uses closed‑source medical databases and filtered verified literature, the risk of hallucination is greatly reduced. It does not access random internet sources, forums, or Wikipedia. Still, we encourage clinicians to review outputs carefully and verify critical decisions.

No. asksam™ is a support tool, not a substitute for medical judgment. It provides clinicians with evidence-based insights and medication safety checks but always recommends final decisions be made by a qualified health professional. In addition, asksam™ CANNOT diagnose, it can only be used a clinical support tool. The clinician always maintains final control over all clinical decisions.

Pricing, Access & Limits 

Both Premium and Enterprise include unlimited access to all asksam™ features (no limit on number of interactions). 

  • Premium is suitable for individuals or small practices. 
  • Enterprise is designed for institutions, larger clinics, hospital systems — includes additional services (onboarding, custom integrations, support). 

There are no lock in contracts. Cancel your monthly subscription at any time. You can upgrade or downgrade your plan as needs arise with your existing data carrying over smoothly.  

Pricing, Access & Limits 

Ask Sam complies with:

  • HIPAA (Health Insurance Portability and Accountability Act) – You can trust that your medical conversations or data won’t be shared without your permission.
  • SOC 2 Type II Security Certification – This is like a security report card from an independent auditor. asksam™ passed a very strict check showing it keeps your data safe over time – not just once, but continuously.
  • ISO 27001 compliant – asksam™ follows an international gold-standard for information security. It means they have a serious, well-organised plan to manage and protect your data.
  • AE 256 encryption – Even if someone tries to hack in, they won’t be able to read your information.
  • APP (Australian Privacy Principles) – asksam™ follows Australia’s strict rules on privacy – especially around how your personal information is collected, stored, and used.

All patient data, uploads, transcripts, and AI interactions are encrypted in transit and at rest, stored in secure, access-controlled infrastructure. Only authorised users can access the data.

Only you and your authorised clinical team (and system admins in Enterprise setups) can access the data. asksam™’s AI engine does not share your patient data externally, or query external systems.

Yes, for Enterprise users we provide integration connectors (APIs, custom interfaces) to commonly used EHRs or clinical systems to allow data sync, lookup, and seamless workflow. 

Clinical Use, Accuracy & Support

We continuously validate performance with clinical experts. asksam™ has achieved a world-record low Word Error Rate (WER) of 2.94%, delivering near-human transcription accuracy – even across complex medical terms, accents, and 120 global languages. 

asksam™ is powered by UWC, a domain-trained engine covering medicines, cannabis, lab tests, clinical procedures, and ICD-10 disease encodings. The model has been further trained with inputs from 300+ clinicians and proprietary medical data, enabling unmatched context understanding in healthcare. Sam includes a Clinical Knowledge Graph with 16 million nodes and 220 million relationships – mapping diseases, symptoms, procedures, and outcomes. It powers causality research, clinical reasoning, and predictive reporting, giving SAM a deep, evidence-based medical foundation.

Yes. You can train asksam™ to mimic your template preferences, phrasing style, or structure (e.g. how you like SOAP notes, referral formats). Over time it learns and becomes more tailored to your voice.

Yes, asksam™ supports transcription, translation, and output generation in over 220 languages. You can request translated patient handouts, forms, and documents in your patient’s preferred language.

Onboarding, Training & Support 

Our knowledge base in the app contains step by step how to videos to ensure you can easily learn the platform. If further support is needed you can email our dedicated Australian customer support team [email protected]. For Enterprise clients, we provide dedicated onboarding support, training sessions, user documentation, and integration assistance.

Curious how it works?

Operates in a closed-sourced architecture

asksam is built as a fully closed-source clinical AI system, ensuring every component is tightly controlled, verified, and secured. This architecture prevents external data access, training leakage, or exposure to open internet sources.

All patient information stays within the clinical environment, protected by strict privacy and compliance guardrails. The result is a trusted, healthcare-exclusive AI platform clinicians can rely on.

Accesses trusted medical literature

Clinicians can asksam anything and as the platform is trained on medical literature within a closed-source environment, the platform can act as an on-demand encyclopaedia drawing from reputable medical literature without the risk of hallucination from the open-source internet.

In the premium tier, asksam also offers a Health AI Education Program that helps clinicians build digital literacy and understand how to safely incorporate AI tools into clinical workflows.

Provides medically derived suggestions

asksam processes all documentation loaded by the clinician and uses its Clinical Knowledge Graph to investigate all known medical associations to provide suggestions based on medical literature for the clinician to consider in their clinical decision making.

These notifications are designed purely to support administrative workflow and reduce cognitive load. They do not assess patient risk, monitor clinical parameters, or generate independent medical recommendations. 

Provides patient specific outputs

asksam tailors summaries, letters, and explanations to reflect the patient’s specific medical history, demographics, and clinical needs.

As asksam operates in a closed-source environment there is no need to de-identify patient data, meaning reports and insights are specific to the patient not at a population level.

Processes all types of medical data

asksam processes clinical documentation across PDF and Word Documents, pathology results, imaging summaries, and medication histories within the patient’s context.

Instead, asksam helps present information more clearly and coherently to support documentation workflows. It does not analyse or interpret medical data for diagnostic, predictive, or monitoring purpose.

Integrates notes into a holistic case file

asksam captures each consultation and automatically organises it into a structured, longitudinal case file. Notes, letters, templates, and follow-up plans are connected to the patient’s history, giving clinicians a complete view of their care.

This allows consistent documentation across episodes avoiding fragmented notes and the need to manually add context.