For Clinicians, it Means
Ask Sam frees you up from note-taking, worrying about compliance, and TGA reporting but most of all it gives you up to two hours of your day back, reduces admin by 90%, and takes only 30 seconds to set up. More time for you. More time for your patients.
Your Safety. Our Priority.
Protected at Every Step. Read more about how we keep your data safe and secure here.
Scribes take notes. asksam transforms clinical workflows.
Common scribe tools can:
01
Convert conversations with patients to clinical notes
02
Generate templates and letters
03
Reduce admin
04
Allow clinicians to focus on patients not their computers
05
Improve patient satisfaction
06
Reduce burnout
That is sam’s day job
asksam does all this and more
- Synthesises patient data into a cohesive case file
- Analyses and understands every type of medical data in seconds to support faster, smarter clinical decisions
- Proactively alerts and informs with evidence based suggestions for medications, diagnostic screening and treatment options
- Advances medical training with on demand learning and access to CPD education
- Provides limitless personalisation and customisation
- Keeps clinical conversations for auditing and tracking
Experience the difference
asksam supports the entire patient journey
With asksam, clinicians can confidently move through every stage of care — without the admin overload.
Prep smarter
Quickly review patient history, test results, and letters – all summarised and surfaced in seconds so you walk in prepared.
Focus on care
Talk naturally while asksam listens, documents, and structures the note in your preferred format – no clicks, no distractions.
Close with confidence
Instantly generate referrals, patient handouts, and follow-up tasks. Push everything to the EHR with a single click – and end the day with your notes done.
For Clinicians, it Means
More than a scribe – it’s your Clinical Copilot. Ask Sam is built by clinicians, powered by data, and shaped by real patient insights. It cuts admin by up to 90%, automates compliance and TGA reporting, and gives you back as much as two hours each day. With a simple 30 second setup, it integrates seamlessly into your workflow – so you can focus on what matters most: your patients.
What can asksam do for me?
Voice and Document Transcriptions
Seamlessly populate clinical notes by uploading medical documents or using your voice.
AI Powered Note
Create clinical notes effortlessly, reducing administrative burden.
Letter Templates
Use pre-made templates to write quick and effective medical letters.
Instant Prescription
Easily prescribe tests through the
integrated system.
Clinical Knowledge Graph
Visualize the patient’s clinical history as
an interactive graph.
Ask Sam - Clinical Confidant
Get instant summarisation & answers from Ask Sam about anything in the clinical notes.
Smart Recommendations
Recommend experts, assessments, content, exercises, programs for post-consultation care
Effortless Note Download
Download clinical notes as PDFs and
use them in any platform.
Real Time Alerts
Get notified about potential drug-drug interactions, lab test considerations, and other clinical decision support insights to optimise patient care.
Reduce your admin
asksam can multitask on your behalf by summarising notes, generating personalised referrals and care plans in seconds, allowing you to get home on time.
AI Powered Note
Create clinical notes effortlessly, reducing administrative burden.
Letter Templates
Use pre-made templates to write quick and effective medical letters.
Instant Prescription
Easily prescribe tests through the
integrated system.
Clinical Knowledge Graph
Visualize the patient’s clinical history as
an interactive graph.
Ask Sam - Clinical Confidant
Get instant summarisation & answers from Ask Sam about anything in the clinical notes.
Smart Recommendations
Recommend experts, assessments, content, exercises, programs for post-consultation care
Effortless Note Download
Download clinical notes as PDFs and
use them in any platform.
Real Time Alerts
Get notified about potential drug-drug interactions, lab test considerations, and other clinical decision support insights to optimise patient care.
AI Powered Care, Supporting Clinicians At Every Step
Trained on trillions of data points, refined by 150+ clinicians, and informed by millions of patient conversations.
Personalised Patient Care
Go beyond the surface with genetic, biomarker, and lifestyle insights for tailored treatment plans.
Proven ROI, Thriving Practice
Elevate your practice's efficiency, effectiveness, and bottom line.
Goodbye Admin Overwhelm
Automate BH intake Forms, SOAP, DAP, PRIM notes, and reclaim 40% of your day for what matters most – your patients.
Know Your Patients Better
Maximise your time, focus on care, and get deeper insights with the Ask Sam feature.
Clinical Confidant, On-Demand
Get instant answers and expert guidance when you need it most with "Ask Sam."
Clinical Pathway Generation
Enhance accuracy from diagnosis to full patient lifecycle management.
Governance and Compliance
Our platform not only enhances patient care but also supports clinicians in maintaining their professional standards.
Educational Programs
Affiliation with ACNEM for educational programs and CPD points.
TGA License Renewal Support
Our platform assists clinicians in submitting their reports for TGA licence renewals.
SafeScript Compliance
Ensuring full compliance with SafeScript for safety and regulatory adherence.
Ask Sam - more time for you and your patients
Streamline Your Workflow and Focus on Patient Care with AI-Powered Support
01
Personalised Patient Care
Go beyond the surface with genetic, biomarker, and lifestyle insights for tailored treatment plans.
02
Proven ROI, Thriving Practice
Elevate your practice's efficiency, effectiveness, and bottom line.
03
Goodbye Admin Overwhelm
Automate BH intake Forms, SOAP, DAP, PRIM notes, and reclaim 40% of your day for what matters most – your patients.
04
Know Your Patients Better
Maximise your time, focus on care, and get deeper insights with the Ask Sam feature.
05
Clinical Confidant, On-Demand
Get instant answers and expert guidance when you need it most with "Ask Sam."
06
Clinical Pathway Generation
Enhance accuracy from diagnosis to full patient lifecycle management.
How it works
Price Comparison
Choose the perfect plan for your needs
Free$0 /month
Get started
|
Pro$99 /month
Get your first month free
|
EnterpriseRequest quote
Contact Us
|
|
|---|---|---|---|
| Scribe Inclusions | |||
| Scribe to generate clinical notes | Limited* | Unlimited | Unlimited |
| Document uploads and transcriptions | Limited* | Unlimited | Unlimited |
| Branded letter templates | Limited* | Unlimited | Unlimited |
| Medication and patient alerts | Limited* | Unlimited | Unlimited |
| Closed Source AI Powered Clinical Assistant | |||
| Flexible note generation | Limited** | Unlimited | Unlimited |
| Patient specific clinical assistant access | Limited** | Unlimited | Unlimited |
| Personalised letter generation | Limited** | Unlimited | Unlimited |
| Instant form & evaluation translation | Limited** | Unlimited | Unlimited |
| Advanced file format uploads | Limited** | Unlimited | Unlimited |
| Smart patient summaries | Limited** | Unlimited | Unlimited |
| Treatment plan generations | Limited** | Unlimited | Unlimited |
| Multi-lingual translations | Limited** | Unlimited | Unlimited |
| Personalised patient handouts | Limited** | Unlimited | Unlimited |
| Medical education | Limited** | Unlimited | Unlimited |
| Drug interactions and alerts | Limited** | Unlimited | Unlimited |
| Knowledge graph | Limited** | Unlimited | Unlimited |
| Enterprise Inclusions | |||
| Customised clinic branding | - | - |  |
| Integration with your current EHR | - | - | |
| Fully customisable as per your needs | - | - | |
Book a Demo
Share your details here, and our client success team will get in touch with you.
Security Assurance
Your data is protected with top-tier security standards, ensuring privacy and compliance at every step.
AICPA SOC
Ensures organizations meet strict standards for security, availability, processing integrity, confidentiality, and privacy in service operations.
HIPAA Compliant
Ensures the protection of sensitive patient health information in compliance with U.S. regulations.
AES 256-bit SSL Secured
Advanced encryption standard providing top-tier security for your data during transmission.
ISO 27001 Certified
International standard for managing and securing sensitive company and customer information.
HIPAA Compliant
Ensures the protection of sensitive patient health information in compliance with U.S. regulations.
AES 256-bit SSL Secured
Advanced encryption standard providing top-tier security for your data during transmission.
ISO 27001 Certified
International standard for managing and securing sensitive company and customer information.
Frequently Asked Questions
Features & Capabilities
What kind of tasks can asksam perform?
Here are some of the tasks asksam can assist with:
- Patient note generation (SOAP notes, progress notes, referral letters)
- Patient summaries and clinical overviews
- Treatment plan drafting
- Medication / drug interaction queries specific to individual patient history
- Translating handouts or documents into other languages
- Form conversion / translation
- Uploading documents (imaging, labs, reports) and extracting structured data
- Synthesising extensive patient history from uploaded or recorded materials
- Knowledge graph usage to explore related evidence and research
- Answering general clinical questions within your patient’s context
How does asksam differ from common medical scribes?
Unlike traditional scribes that only transcribe what’s said, asksam acts as a true clinical assistant. It not only captures the consultation in real time – it also understands context, organises the patient’s history, interprets medical files, generates letters, translates forms, and even prepares referrals on command. asksam helps you prepare before the consult, stay focused during it, and finish your admin faster after it – all without compromising clinical quality.
Can asksam “hallucinate” or provide incorrect statements?
Because asksam uses closed‑source medical databases and filtered verified literature, the risk of hallucination is greatly reduced. It does not access random internet sources, forums, or Wikipedia. Still, we encourage clinicians to review outputs carefully and verify critical decisions.
Can asksam replace a clinician?
No. Asksam is a support tool, not a substitute for medical judgment. It provides clinicians with evidence-based insights and medication safety checks but always recommends final decisions be made by a qualified health professional. In addition, asksam CANNOT diagnose, it can only be used a clinical support tool. The clinician always maintains final control over all clinical decisions.
Pricing, Access & Limits
What are Premium and Enterprise plans?
Both Premium and Enterprise include unlimited access to all asksam features (no limit on number of interactions).
- Premium is suitable for individuals or small practices.
- Enterprise is designed for institutions, larger clinics, hospital systems — includes additional services (onboarding, custom integrations, support).
Are there any lock in contracts or can I switch plans with ease?
There are no lock in contracts. Cancel your monthly subscription at any time. You can upgrade or downgrade your plan as needs arise with your existing data carrying over smoothly.
Pricing, Access & Limits
What Government and Health care standards does asksam comply with?
Ask Sam complies with:
- HIPAA (Health Insurance Portability and Accountability Act) – You can trust that your medical conversations or data won’t be shared without your permission.
- SOC 2 Type II Security Certification – This is like a security report card from an independent auditor. asksam passed a very strict check showing it keeps your data safe over time – not just once, but continuously.
- ISO 27001 compliant – asksam follows an international gold-standard for information security. It means they have a serious, well-organised plan to manage and protect your data.
- AE 256 encryption – Even if someone tries to hack in, they won’t be able to read your information.
- APP (Australian Privacy Principles) – asksam follows Australia’s strict rules on privacy – especially around how your personal information is collected, stored, and used.
How is data stored and secured?
All patient data, uploads, transcripts, and AI interactions are encrypted in transit and at rest, stored in secure, access-controlled infrastructure. Only authorised users can access the data.
Who can access my data?
Only you and your authorised clinical team (and system admins in Enterprise setups) can access the data. asksam’s AI engine does not share your patient data externally, or query external systems.
Can asksam integrate with our EHR / practice management software?
Yes, for Enterprise users we provide integration connectors (APIs, custom interfaces) to commonly used EHRs or clinical systems to allow data sync, lookup, and seamless workflow.
Clinical Use, Accuracy & Support
How accurate are asksam AI outputs?
We continuously validate performance with clinical experts. asksam has achieved a world-record low Word Error Rate (WER) of 2.94%, delivering near-human transcription accuracy – even across complex medical terms, accents, and 120 global languages.
Asksam is powered by UWC, a domain-trained engine covering medicines, cannabis, lab tests, clinical procedures, and ICD-10 disease encodings. The model has been further trained with inputs from 300+ clinicians and proprietary medical data, enabling unmatched context understanding in healthcare. Sam includes a Clinical Knowledge Graph with 16 million nodes and 220 million relationships – mapping diseases, symptoms, procedures, and outcomes. It powers causality research, clinical reasoning, and predictive reporting, giving SAM a deep, evidence-based medical foundation.
Can asksam adapt to my personal documentation style or preferences?
Yes. You can train asksam to mimic your template preferences, phrasing style, or structure (e.g. how you like SOAP notes, referral formats). Over time it learns and becomes more tailored to your voice.
Does asksam support multiple languages?
Yes, AskSam supports transcription, translation, and output generation in over 129 languages. You can request translated patient handouts, forms, and documents in your patient’s preferred language.
Onboarding, Training & Support
What customer support is available?
Our knowledge base in the app contains step by step how to videos to ensure you can easily learn the platform. If further support is needed you can email our dedicated Australian customer support team contactus@asksam.com.au
For Enterprise clients, we provide dedicated onboarding support, training sessions, user documentation, and integration assistance.
