Instant and secure access to medical appointments, records
and scripts at your fingertips.
asksam™ is available exclusively to patients of The New Clinic. asksam™ can help with tasks like managing your appointments, accessing your scripts, and connecting you with your clinicians. Activating your new app takes 30 seconds, making your move to health with asksam™ a seamless experience.
Engage with highly certified and experienced healthcare experts.
Never run out again. asksam™ tracks all your medications and reminds you when it’s time to renew.
Book, view, and manage all your healthcare appointment effortlessly.
asksam™ AI copilot is here for you anytime, offering quick and helpful health guidance day or night
Your health data stays private – visible only to you and your chosen clinicians.
Integrated care for a wide range of health conditions, supported by personalised tools.
Offering instant and secure access to medical appointments, records and scripts
Our expert-led programs are designed to support your overall well-being. Whether you’re looking to improve sleep, build resilience, enhance mindfulness, or manage stress, these programs offer personalized guidance to help you thrive in all areas of life.
Safety Beyond Compare:






Clinicians can asksam anything and as the platform is trained on medical literature within a closed-source environment, the platform can act as an on-demand encyclopaedia drawing from reputable medical literature without the risk of hallucination from the open-source internet.
In the premium tier, asksam also offers a Health AI Education Program that helps clinicians build digital literacy and understand how to safely incorporate AI tools into clinical workflows.
asksam tailors summaries, letters, and explanations to reflect the patient’s specific medical history, demographics, and clinical needs.
As asksam operates in a closed-source environment there is no need to de-identify patient data, meaning reports and insights are specific to the patient not at a population level.
asksam processes all documentation loaded by the clinician and uses its Clinical Knowledge Graph to investigate all known medical associations to provide suggestions based on medical literature for the clinician to consider in their clinical decision making.
These notifications are designed purely to support administrative workflow and reduce cognitive load. They do not assess patient risk, monitor clinical parameters, or generate independent medical recommendations.
asksam processes clinical documentation across PDF and Word Documents, pathology results, imaging summaries, and medication histories within the patient’s context.
Instead, asksam helps present information more clearly and coherently to support documentation workflows. It does not analyse or interpret medical data for diagnostic, predictive, or monitoring purpose.
asksam is built as a fully closed-source clinical AI system, ensuring every component is tightly controlled, verified, and secured. This architecture prevents external data access, training leakage, or exposure to open internet sources.
All patient information stays within the clinical environment, protected by strict privacy and compliance guardrails. The result is a trusted, healthcare-exclusive AI platform clinicians can rely on.
asksam captures each consultation and automatically organises it into a structured, longitudinal case file. Notes, letters, templates, and follow-up plans are connected to the patient’s history, giving clinicians a complete view of their care.
This allows consistent documentation across episodes avoiding fragmented notes and the need to manually add context.